How can we help?

Hoppli is an adventure maker for kids. You create missions (quizzes, riddles, photo challenges, movement games), print QR codes, hide them around the house or garden, and watch the kids scan their way through the adventure. Use it for birthday parties, playdates, rainy days, school events, holidays, or any afternoon you want to make magical.

Hoppli is available on iOS (requires iOS 16.0 or later) and Android (requires Android 8.0 or later). Download from the App Store or Google Play.

A printer makes it easiest — Hoppli generates a printable PDF with all your QR codes. You can also display QR codes on a second screen, or write the codes by hand if you prefer the DIY route.

Yes. When you create an adventure you can pick individual play or team play. In team mode kids work together to solve missions. One phone is enough.

English, Dutch, French, Spanish, Portuguese, and Italian. The app follows your device language automatically.

No. You can explore Hoppli anonymously, browse templates, and play a demo. You only need to sign in (with Google or Apple) when you want to save adventures or start your trial.

1 active adventure, up to 4 missions per adventure, the default Bunny mascot, and basic themes. Free users see ads on the parent dashboard. The free tier exists so every family can try Hoppli at no cost.

When you start your trial, you get full Premium access for 7 days. If you don’t subscribe before the trial ends, your account drops back to the Free tier — no charge unless you choose to subscribe.

All three give you the full Premium experience: unlimited adventures and missions, all 5 mascot skins, all themes, no ads, and access to advanced mission types as they’re released. Monthly (€1.99) is the most flexible. Yearly (€14.99) saves you more than a third compared to monthly. Lifetime (€39.99) is a one-time payment, no subscription, no renewals — just permanent Premium access.

Subscriptions are managed by the App Store (iOS) or Google Play (Android). To cancel, open your store’s subscriptions page and turn off auto-renewal. You’ll keep access until the end of your billing period. If you need help, contact us below.

Yes. Lifetime is a one-time purchase that grants permanent Premium access on your account. Future Premium features — geo missions, community library, AR creatures — are included.

First, try restoring your purchase via the app settings. If that doesn’t work, make sure you’re signed in with the same Apple ID or Google account you used for the purchase. Still stuck? Use the contact form below and we’ll sort it out.

Refunds are handled by Apple or Google, depending on where you made the purchase. You can request a refund through Apple Report a Problem or Google Play Help. EU consumers also have a 14-day right of withdrawal on the Lifetime purchase.

Ads are part of how we keep a free version of Hoppli available. Premium subscribers, lifetime owners, and trial users see no ads.

Yes. We treat every ad request as child-directed: no personalised ads, no behavioural profiling, only G-rated content. Ads only appear on parent-facing screens like the dashboard. There are zero ads during a child’s gameplay.

No. Children don’t create accounts and don’t provide personal data. Player names entered during gameplay are temporary identifiers only. See our Privacy Policy for the full picture.

You can delete your account and all associated data at any time via Settings > Delete Profile in the app, or via hoppli.app/delete-account. Deletion is permanent and immediate.